Sultan Sands Island Resort ★★★★

Kindness of staff, especially Fatma. She really went the extra miles to ensure our stay was perfect. The food was varied and excellent, so were the evening shows. A lot of activities taking place in the resort in addition to excursions also arranged by the hotel... And if you do have time, you need to try the herbal thai massage.

Check-in experience a bit stressful as front desk could not find my booking made on booking.com. The hotel went to extra length however to accomodate me. Even benefitted from a massive upgrade.

Room was spacious and lovely, poolside dining was fun, had everything we needed!

Buffet could have been better, more variety on some of the salads, etc.

The resort looks nice, a nicely maintained and decorated yard and the area around the pool right next to the beach with very nice white sand. The staff is friendly, we didn't have a kettle in the room, and when we asked for it, they immediately brought it to us. Beautiful traditional beach houses, unfortunately we didn't. we got accommodation in those houses, and we were given those pictures when booking through booking com. We got remote rooms with a lot of stairs. Those rooms are very small with outdated and rusty bathroom equipment and a very hard and uncomfortable mattress, not for those with back problems .I did not expect that accommodation for that price. Quite windy in that location. The internet is very weak in the room and there is almost none at all. Water in the bathroom is very salty. I don't understand why we had to pay immediately upon arrival, even though we booked with a card through booking, but at the end at check out The prices are too high compared to Kendwa and Hotel Gold and you have no possibility to go anywhere else nearby

price for drink and lunch.I know this might be a problem al over the island but the beach boys can really be iritatally and dont leave you alone to enjoy the beach

Beautiful location and beautiful property. Good food.

The rooms are small.

The location with beautiful beach

1- water in bathroom is very saline. 2- bathroom no water pressure.

location, friendly staff, excellent service,

limited choice of food for vegetarians

book the other resort. it’s cheaper and they both share all facilities. the food is better is the resort next door. this one is more expensive and i can’t work out why. the huts are nice but I don’t think it’s worth it tbh.

when I got there, they charged me more and then it took ages for them to give me the difference back

- Beautiful outstading place. We went on May, raining season and either on sunny or rainy days, the place is wonderful - Beach tide varies, but if you don't get lucky, pools are stunning and clean. You can also use the pool of Blue Bay Resort that is just next door, which is not only also clean but breathtaking. - Hotel Entertainment really good! Every night there is either a DJ, or dancing crew, or a live band. - Food is delicious, they have a great food variation and dinner theme varies everyday. Even if you are or have picky eaters with you, they have a lot of good options. I may say that some dishes I didn't like before, for example, Biryani Rice, however, I gave it another chance here, because it looked really good and I loved it. Is a great place to try different food. - Cleaning is also outstanding, the housekeeping team work really hard and our room was always spotless clean. - Our room was beautiful decorated due to our wedding anniversary celebration, beautiful leafs and hibiscus all around. At 22h (when we were just back at the room) someone called offered to come and change the sheets, which was not needed. - The bed is so comfortable that I still cry at night missing it. - Kitchen staff is also outstanding, if you are celebrating your birthday here, please inform reception. I am definetly coming back for celebrating mine. Their "Happy Birthday" is so nice, that I felt like singing and dancing for everyone's birthday. - Water sports without engine included! - If you love cats, you will love the local cats around! If you don't like cats, just don't mind them and they won't interact with you. Please don't harm them.

** My first advice is for you to check if a Visa is needed for your natinality or not. ** Second advice is to bring bug repellent. Not only here, but every place you travel to. Malaria can happen everywhere in the world and the only one who can avoid is you. On our flight back home, we had a passenger who needed Emergency care due to Malaria symptoms. So please be mindful (: - No easy emails to contact the hotel directly. The email and phone informed here is not answered at all, messages written through Booking.com (The "contact the hotel" box) are answered only every 24 hours by George. I had to purchase International Call package so I could call a couple of numbers and finally find one phone that was answered by Josephine, who's a star. My concern was regarding the Visa, and I thought we would have to cancel. - Booked an airport shuttle and an early check in with George and my shuttle never arrived. My room was also not ready and had to wait. Both of them confirmed though Booking.com - Prices here are more expensive than other parts of the island, for example, Paje. As you don't have restaurants or supermarkets around, food and beverage at the hotel is extremely expensive. It pushes you to buy the all you can eat and all you can drink package, which is not cheap at all, but at least is cheaper than buy drinks all the time.

Staff were so friendly and helpful. Food was outstanding! Lots of security so we felt safe- beautiful beaches.

We requested a cot for our room when we booked which wasn’t ready when we needed it and it took them the whole day to organise one for us. Otherwise everything was great.

very green spacious resort, beautiful beach, very friendly waiters, saw a bushbaby on the roof one evening, bed is comfortable, gym is well equipped with brand new machines

as we were not all inclusive, all extras costed a lot more than the worth. we have experienced over priced laundry service and beverage prices